๐Ÿ‡ฐ๐Ÿ‡ช  Serving businesses across Nairobi, Mombasa, Kisumu & East Africa  ยท  WhatsApp us now โ†’
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๐Ÿ“ง CloudSpinx ยท Email & Collaboration

Business Email That's Secure, Reliable and Actually Managed

Your email is your business lifeline. CloudSpinx sets up, migrates and manages Microsoft 365, Google Workspace and Zoho Mail for East African businesses - with proper security hardening, spam protection and zero data loss migrations.

โœ“ Free 30-min consultation โœ“ No lock-in contracts โœ“ Local on-site engineers
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Ready to get started?

Free 30-minute call with a senior engineer - zero obligation.

Book Free Consultation โ†’ ๐Ÿ’ฌ Chat on WhatsApp
โœ“ 30-day satisfaction guarantee โœ“ Certified engineers โœ“ 24/7 support available
3000+ Mailboxes migrated and managed
99.9% Email uptime
0 Data loss incidents across all migrations
What's Included

Everything in Our Email & Collaboration Service

Every engagement covers the full scope - no hidden extras, no upselling.

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Microsoft 365

Exchange Online, Teams, SharePoint, OneDrive and the full M365 suite - licensed, configured and managed for your team.

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Google Workspace

Gmail, Drive, Docs, Meet and Chat setup with admin console hardening, 2FA enforcement and Google Vault archiving.

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Zoho Mail & Suite

Cost-effective business email and productivity for budget-conscious businesses - Zoho Mail, Zoho CRM and Zoho One.

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Email Security

SPF, DKIM and DMARC configuration, anti-phishing policies, spam filtering and Microsoft Defender / Google Advanced Protection.

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Email Migration

Zero-downtime migration from cPanel, Zimbra, on-prem Exchange or any IMAP source - with full email, calendar and contacts.

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Collaboration Tools

Microsoft Teams, Google Meet, SharePoint and shared Drive - configured for your workflows and rolled out with staff training.

Email & Collaboration Platform Services

Your choice of email platform shapes how your entire team communicates and collaborates. CloudSpinx handles everything from initial setup and licensing to ongoing management, security hardening and staff onboarding - so your team gets a professional platform that works reliably from day one.

Microsoft 365 Setup & Management

The most widely deployed business productivity suite globally, and the most commonly misconfigured. We deploy and manage Microsoft 365 with proper security policies, not just out-of-the-box defaults.

  • โœ“ Tenant creation, domain verification and DNS record setup (MX, SPF, DKIM, autodiscover)
  • โœ“ License selection and assignment - Business Basic, Standard, Premium or E3/E5 based on your needs
  • โœ“ Exchange Online mailbox provisioning, shared mailboxes, distribution lists and resource calendars
  • โœ“ Microsoft Teams deployment - channels, permissions, meeting policies and telephony integration
  • โœ“ SharePoint and OneDrive configuration, folder structure and permission governance
  • โœ“ Conditional Access policies, MFA enforcement and Microsoft Entra ID integration
  • โœ“ Microsoft Intune MDM for mobile device and laptop management across the organisation

Google Workspace Setup & Management

A clean, fast and reliable platform for businesses that prefer Google's ecosystem. We set up and manage Google Workspace with the security controls that the default setup leaves off.

  • โœ“ Domain verification, MX, SPF, DKIM and DMARC DNS record configuration
  • โœ“ User provisioning, Organisational Unit structure and group management
  • โœ“ Gmail, Drive, Docs, Sheets, Slides, Meet and Chat setup and permission policies
  • โœ“ Admin console security hardening - 2-Step Verification enforcement, session controls, third-party app restrictions
  • โœ“ Google Vault for email archiving, eDiscovery and compliance retention policies
  • โœ“ Shared Drive setup with team-based access controls and audit logging

Zoho Mail & Zoho One

For businesses that need professional business email and productivity tools at a lower per-user cost than M365 or Workspace, Zoho is a strong option, particularly when combined with Zoho CRM.

  • โœ“ Zoho Mail setup with custom domain, MX records, SPF and DKIM
  • โœ“ Zoho One suite deployment - Mail, CRM, Projects, Books and Cliq
  • โœ“ Team inboxes, department mailboxes and email aliases
  • โœ“ Zoho CRM integration for sales teams - email-to-CRM logging and pipeline management
  • โœ“ Migration from any existing email platform to Zoho Mail

Email Security & Deliverability

Most Kenyan business email is poorly secured spoofed sender addresses, no spam filtering beyond basic defaults, and no visibility into phishing attempts. We fix that systematically.

  • โœ“ SPF record configuration to authorise sending servers and prevent spoofing
  • โœ“ DKIM signing for cryptographic proof that emails are authentic and untampered
  • โœ“ DMARC policy setup (monitor โ†’ quarantine โ†’ reject) with weekly aggregate reports
  • โœ“ Microsoft Defender for Office 365 or Google Advanced Protection anti-phishing policies
  • โœ“ Spam and malware filtering rule tuning - reduce noise without blocking legitimate mail
  • โœ“ Email backup and archiving with configurable retention periods and point-in-time restore
  • โœ“ Phishing simulation campaigns to test and train staff awareness

Email Migration

Migrating email is one of the most risk-prone IT tasks done wrong, you lose mail, contacts and calendars. We run every migration against a proven checklist with a tested rollback path.

  • โœ“ Source audit: mailbox sizes, folder structure, shared mailboxes, calendar data and contacts
  • โœ“ Pre-migration DNS TTL reduction to minimise cutover window
  • โœ“ Staged migration for large organisations - batches by department to reduce risk
  • โœ“ Full migration of email, calendar events, contacts and tasks
  • โœ“ Zero-downtime cutover with MX record swap and post-cutover monitoring
  • โœ“ Sources supported: cPanel/Webmail, Zimbra, on-premises Exchange, G Suite legacy, IMAP
  • โœ“ Post-migration validation: sent/received tests, mobile device reconfiguration, signature setup

Built for Kenyan Businesses

Email in the East African business context has specific requirements that generic setup guides overlook.

  • โœ“ KRA e-invoice email delivery - correct SPF/DKIM/DMARC ensures your VAT invoices land in inboxes, not spam folders
  • โœ“ Mobile-first workforce - over 70% of business email in Kenya is read on mobile; we configure Outlook/Gmail mobile with correct sync, signatures and MDM policies
  • โœ“ Multi-domain group companies - many Kenyan businesses operate multiple entities; we manage multi-domain tenants cleanly under one admin console
  • โœ“ Low-bandwidth resilience - offline access, attachment size policies and sync settings tuned for variable connectivity
  • โœ“ Staff turnover - offboarding workflows that preserve email data, revoke access immediately and reassign mailboxes without data loss
  • โœ“ Kenya DPA 2019 compliance - data residency, retention policies and access logging aligned with local data protection requirements

Microsoft 365 vs Google Workspace vs Zoho

The most common question we get. Here's the honest comparison for East African businesses.

  • โœ“ Microsoft 365 - best for businesses with Windows PCs, existing Active Directory, compliance requirements or teams that rely heavily on Word/Excel. Highest per-user cost but deepest feature set.
  • โœ“ Google Workspace - best for remote-first or mobile-first teams, collaborative document editing and businesses that prefer browser-based working. Faster to adopt, lower admin overhead.
  • โœ“ Zoho Mail / Zoho One - best for budget-conscious businesses or those already using Zoho CRM. Lower per-user cost, good enough for most SME needs, limited ecosystem compared to M365/Workspace.
  • โœ“ Our advice - we give you an unbiased recommendation based on your team size, devices, existing tools and budget during the free consultation. We implement all three and have no sales incentive to push any particular platform.
Tools & Platforms

Technologies We Work With

Microsoft 365
Exchange Online
Microsoft Teams
SharePoint
OneDrive
Microsoft Entra ID
Intune
Google Workspace
Gmail
Google Drive
Google Vault
Zoho Mail
Zoho One
DMARC
DKIM
Mimecast
Our Process

How Every Email & Collaboration Engagement Starts

01

Free Discovery Call

We assess your environment, understand your goals and identify quick wins - no obligation.

02

Scoped Proposal

A clear, transparent proposal with defined deliverables. No surprises, no hidden extras.

03

Delivery & Handover

We implement, document and train your team so you own the outcome completely.

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Ongoing Partnership

Optional managed support, SLA monitoring and a dedicated account engineer.

FAQ

Common Questions

Microsoft 365 or Google Workspace - which should we choose?
It depends on your team and existing setup. M365 is better if you use Windows PCs, need Excel/Word heavily or have Active Directory. Google Workspace suits remote or mobile-first teams and is generally faster to adopt. We give you an unbiased recommendation in the free consultation - we implement both and have no preference.
How long does an email migration take?
A typical migration for a 20โ€“50 user business takes 1โ€“2 weeks: 1 week of pre-migration work (DNS prep, mailbox audit, test migrations) and a cutover weekend. Larger organisations are migrated in department batches. The actual MX cutover is usually under 30 minutes.
Will we lose any emails during migration?
No - our migration process is designed around zero data loss. We do staged pre-migration syncs, validate mailbox counts before cutover, and keep the source system live for 2 weeks post-migration as a safety net. We've never had a data loss incident across 500+ migrated mailboxes.
What is DMARC and why does my business need it?
DMARC is an email authentication protocol that prevents criminals from sending emails that look like they came from your domain - a common phishing technique. Without it, anyone can spoof your domain. It also improves email deliverability, ensuring your invoices and communications land in inboxes rather than spam folders. We set it up as standard on every email engagement.
Do you manage Zoho Mail for smaller businesses?
Yes - Zoho Mail is a solid choice for businesses that need professional email without the per-user cost of M365 or Google Workspace. We handle setup, DNS configuration, migration from your current provider, and ongoing management. Many clients pair Zoho Mail with Zoho CRM for a low-cost integrated stack.